Appointment Protocol

Animal Hospital of Salinas
1114 South Main St
Salinas, Ca 93926

Monday-Friday
8:30am-5:30 pm
Saturday-Sunday
​​​​​​​Closed

Phone: (831) 424-5707

At the Animal Hospital of Salinas, we value the relationship we share with you and your furry family members. We want to assure you that we are taking extra measures to ensure the safety of our staff, patients, and clients. In addition to providing personal protective equipment for our staff, we have implemented a disinfection and cleaning schedule for highly trafficked areas surfaces. We utilize physical distancing guidelines to minimize the possibility of transmitting the coronavirus to you or your family members and amongst our staff.
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The following are our veterinary services protocols in accordance with the Centers for Disease Control (CDC), American Veterinary Medical Association (AVMA), California Veterinary Medical Association (CVMA), and American Animal Hospital Association’s (AAHA) recommendations.


  • If you are experiencing a fever, cough, or shortness of breath or have been in contact with someone showing those symptoms or who tested positive for COVID-19, please call us at (831) 424-5707 to reschedule your pet’s appointment.

  • Wear a face mask/cover that covers your mouth and nose when talking with our staff outside of the hospital.

  • We are currently only doing curbside service for all scheduled appointments. We are not allowing clients into the lobby. Special considerations will be made for the end of life services.

  • Our schedule remains open for all your pet’s services.


Surgery/Sedation including Drop off Appointments: When you or a healthy family representative arrives for your appointment, call us at (831) 424-5707 from your vehicle. One of our receptionists will go to your car have you sign appropriate paperwork, then one of our technicians will review a few basic questions about your pet’s health before admitting the patient into the hospital. Please make sure we have your cell phone number so the doctor can contact you during the appointment to discuss his or her findings and review treatment recommendations. Once treatment is completed, our staff will call you to schedule a discharge appointment.


Doctor’s Appointments: When you or a healthy family representative arrives for a doctor’s appointment, call us at (831) 424-5707 from your vehicle. One of our technicians will meet you, review a few basic questions about your pet’s health, and ask you to remain in the parking lot while the doctor examines your pet. Please make sure we have your cell phone number so the doctor can contact you during the appointment to discuss his or her findings and review treatment recommendations. At the end of the appointment, a receptionist will come out to collect payment and finalize the invoice in the parking lot.


Technician Appointments: When you or a healthy family representative arrives in the parking lot, call us at (831) 424-5707 from your vehicle. A technician will come to collect your pet, who will be brought into the hospital for the appropriate treatment. At the end of the appointment, we’ll send one of our reception staff to collect payment in the parking lot.


Food or medication pick up is curbside service only. You may submit your refill by calling the hospital at (831) 424-5707. Call us when you arrive in the parking lot and one of our staff will deliver the medication(s) and/or food to your car. Our reception staff will collect payment in the parking lot. You may also order medication/food refills directly from Vetsource.


Thank you for your patience and understanding. Please understand that this is a fluid situation and we will keep you informed when any of these protocols change or if additional ones are necessary.

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